Strategic Alignment in the Public Services Industry
In my office, I have this flip over sheet upon which I drew our strategy. This story is crystal clear to my MT and to me. However, if it isn’t as clear to the other 1.200 people in our organization, then our strategy is nothing more than a flip over sheet. And that won’t do. The S-ray Scan helps me in a pragmatic way to reach everyone in the organization with my drawing. And I’m in it such that everyone is invited to have an opinion. So all smart knowledge and bright ideas, tucked away in the organization, get mobilized. Making my drawing even better. But far more importantly: making “my” drawing “our” drawing. Basically, it is stupid simple: dare to have a strategy, dare to share it, dare to be open-minded, and dare to let go. That is leadership in action. S-ray facilitates its happening.
FIOD, the Fiscal Intelligence and Investigation Service of the Dutch Tax Office (Belastingdienst), part of the Ministry of Finance of the Netherlands, prevents and detects transactional fraud, tax evasion and money laundering by criminals, businesses and citizens.
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