Strategic Alignment in the IT Services Industry
Although our strategy is known, it turns out to be perceived in many different ways by our people. Consequently, our business units have drifted away from each other too far. This is not what we want; we are one Ctac after all. This is what the S-ray Alignment Scan has taught us and clearly, this lesson touched upon a raw nerve: rarely have I witnessed a more glowing awayday than the day that we discussed the outcome of the scan with our top-40 managers. I can recommend this crucial alignment experience to every CEO.
Ctac N.V. is a medium-cap ICT company in the Netherlands and Belgium listed at the Euronext stock exchange in Amsterdam.
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